Despite Medicare Advantage insurers’ enthusiasm for increased flexibility in allowable supplemental benefits and a slew of recent plan press releases touting goodies such as pest control and “Papa Pals” for the 2020 plan year, uptake of more “resource intensive” benefits geared toward seriously ill seniors remains relatively modest, according to a new report from the Duke Margolis Center for Health Policy. That research adds to a growing body of evidence highlighting the challenges plans face in adopting new supplemental benefits, including the amount of time it takes to price, test and stand up ones that will have a lasting impact.
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