From Medicare Advantage News - CMS intends to change for 2015 both the content and layout of the Summary of Benefits document that Medicare Advantage plans give to enrollees to make it more understandable and suitable for consumers, an agency official said at CMS’s spring MA and Part D conference May 6. And another official said that CMS is reassessing the value of the outbound enrollment verification (OEV) calls that the agency requires MA plans to place, and expects to make changes to enhance their usefulness.
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