Contact AIS

Atlantic Information Services, Inc.

  • Phone: 800-521-4323; 202-775-9008 in D.C.
  • E-mail:
  • Mail: 1100 17th Street, NW • Washington, DC 20036
  • Fax: 202-331-9542

If You're Interested in Finding Out More About...

Publishing partnerships and affiliations with AIS: Contact President Rick Biehl at

Writing books, reports, or newsletter articles for AIS: Contact Executive Editor Jill Brown at

Marketing opportunities and AIS mailing lists: Contact Vice President Donna Lawton at

Group subscriptions and site licenses: Contact Advertising Manager Bailey Sterrett at

Customer service questions or problems: Contact Customer Service Manager Tracey Filar Atwood at

Subscriptions to, or re-distributions of, AIS's e-mail newsletters: Contact Vice President Donna Lawton at

Reprints and posting articles that appear on Contact Customer Service Representative Eric Reckner at

Advertising on AIS's website or sponsorships in e-mail newsletters: Contact Advertising Manager Bailey Sterrett at

Speaking at AIS’s webinars, virtual conferences or workshops: Contact Executive Editor Jill Brown at

AIS’s Databases, Directories and Custom Research: Contact Director Susan Namovicz-Peat at

Posting your white paper, study or survey results: Contact CFO Larry Fishbein at

AIS's website: Contact Website Manager Andrea Gudeon at

Or call (800) 521-4323 or write to: AIS - 1100 17th Street NW - Suite 300 - Washington, DC 20036

Editorial Staff
Executive Editor

Jill oversees AIS’s health business newsletters and webinars, and manages the health editorial staff. She joined AIS in 1999, and brings unique skills and energy to the company, along with an intelligent perspective on the forces reshaping the health care industry. She holds a graduate degree in health finance and management, and was formerly a consultant with Arthur Andersen, where she worked with managed care plans, hospitals and medical groups on the financial issues impacting their operations.

Susan Namovicz-Peat (
Director, Directories and Databases Division

Susan has been compiling databases on health care organizations since the 1980s and now supervises the research and reporting on a number of AIS's primary source databases, including AIS's Directory of Health Plans, and the Pharmacy Benefits Management Database. She joined AIS in 1997.

Patrick Connole (
Managing Editor, Health Plan Week

Patrick joined AIS in 2012, bringing 20 years of journalistic experience at Dow Jones, Reuters and other outlets. His background also includes work as the executive editor at Avalere Health and the American Health Care Association. Patrick covers the full spectrum of business, financial and regulatory news of health insurers for Health Plan Week.

Managing Editor, Inside Health Insurance Exchanges and The AIS Report on Blue Cross and Blue Shield Plans*

Steve's journalism career includes more than a decade of health business reporting experience, including 10 years as the managing editor of Health Plan Week and Inside Consumer-Directed Care. His deep knowledge of health care management and contacts throughout government and industry make Inside Health Insurance Exchanges and The AIS Report on Blue Cross and Blue Shield Plans* “must" reading for health care executives. Steve joined AIS in 2002.

*Published independently by AIS. Not affiliated with the Blue Cross and Blue Shield Association or its member companies.

Francie Fernald (
Managing Editor

Francie is managing editor of AIS's looseleaf services, including A Guide to Complying with Stark Physician Self-Referral Rules. She also contributes to Report on Medicare Compliance and Report on Patient Privacy. A lawyer by training, Francie joined AIS in 2000.

Managing Editor, Medicare Advantage News

Jim has more than 35 years of experience in business journalism, and has been instrumental in developing and launching several publications for AIS. He has managed Medicare Advantage News for the last several years. Jim joined AIS in 2001 after a 10-year career as president and publisher of Business Information Services, Inc., which published six managed care newsletters along with ancillary products. His background also includes managing corporate publications for Johnson & Johnson.

Angela Maas (
Managing Editor, Specialty Pharmacy News, Drug Benefit News and AIS E-Media

Angela has an extensive background of editing, reporting and writing for trade and consumer publications. Before joining AIS in 2005, she wrote and edited articles on health care and other issues impacting employee benefits directors. In addition to managing and writing for AIS's pharma publications, Angela also is the managing editor of AIS’s Web and email news content.

Nina Youngstrom (
Managing Editor, Report on Medicare Compliance

Nina has been writing AIS's Medicare compliance newsletter since 1992 and has a reputation for being one of the most knowledgeable journalists and incisive writers in the field. With excellent contacts at the IG's office and at CMS, and strong relationships among industry experts and compliance officers, every week Nina's Report on Medicare Compliance has inside news you won't read anywhere else.

Theresa Defino (
Editor, Report on Patient Privacy and Report on Research Compliance

Theresa is well-versed in the ethical and compliance issues facing researchers and institutions, having worked for an academic medical center affiliated with a major midwestern university and having written hundreds of articles based on research studies. A veteran health care journalist and writer, Theresa has been based in Washington, D.C., since 1989.

Lauren Flynn Kelly (
Editor, Drug Benefit News

Lauren has been covering health business issues, including drug benefits and specialty pharmacy, for more than a decade. She served as editor of Drug Benefit News from 2004 to 2005, and returned to AIS in 2011.

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