Contact AIS

Atlantic Information Services, Inc.

  • Phone: 800-521-4323; 202-775-9008 in D.C.
  • E-mail:
  • Mail: 1100 17th Street, NW • Washington, DC 20036
  • Fax: 202-331-9542

If You're Interested in Finding Out More About...

Publishing partnerships and affiliations with AIS: Contact President Rick Biehl at

Writing books, reports, or newsletter articles for AIS: Contact Executive Editor Jill Brown at

Marketing opportunities and AIS mailing lists: Contact Vice President Donna Lawton at

Group subscriptions and site licenses: Contact Advertising Manager BJ Taylor at

Customer service questions or problems: Contact Director of Customer Service/Fulfillment Tracey Filar Atwood at

Subscriptions to, or re-distributions of, AIS's e-mail newsletters: Contact Vice President Donna Lawton at

Reprints and posting articles that appear on Contact AIS Customer Service at

Advertising on AIS's website or sponsorships in e-mail newsletters: Contact Advertising Manager BJ Taylor at

Speaking at AIS’s webinars, virtual conferences or workshops: Contact Executive Editor Jill Brown at

AIS’s Databases, Directories and Custom Research: Contact Director Susan Namovicz-Peat at

AIS's website: Contact Website Manager Andrea Gudeon at

Order AIS products and services at the AIS Marketplace

Subscribe to AIS's free email newsletters at

Or call (800) 521-4323 or write to: AIS - 1100 17th Street NW - Suite 300 - Washington, DC 20036

Editorial Staff
Executive Editor

Jill oversees AIS’s health business newsletters and webinars, and manages the health editorial staff. She joined AIS in 1999, and brings unique skills and energy to the company, along with an intelligent perspective on the forces reshaping the health care industry. She holds a graduate degree in health finance and management, and was formerly a consultant with Arthur Andersen, where she worked with managed care plans, hospitals and medical groups on the financial issues impacting their operations.

Susan Namovicz-Peat (
Director, Directories and Databases Division

Susan began compiling databases on health care organizations in the 1980s and has had the opportunity to study many health care sectors. She joined AIS in 1997 to lead AIS’s Health Data Division, which publishes AIS’s Directory of Health Plans, annual Factbooks and databases, including AIS’s Rx Benefit Data and Medicare-Medicaid Dual Eligibles Database.

Managing Editor, Inside Health Insurance Exchanges and The AIS Report on Blue Cross and Blue Shield Plans*

Steve's journalism career includes more than a decade of health business reporting experience, including 10 years as the managing editor of Health Plan Week and Inside Consumer-Directed Care. His deep knowledge of health care management and contacts throughout government and industry make Inside Health Insurance Exchanges and The AIS Report on Blue Cross and Blue Shield Plans* “must" reading for health care executives. Steve joined AIS in 2002.

*Published independently by AIS. Not affiliated with the Blue Cross and Blue Shield Association or its member companies.

Francie Fernald (
Managing Editor

Francie is managing editor of AIS's looseleaf services, including A Guide to Complying with Stark Physician Self-Referral Rules. She also contributes to Report on Patient Privacy. A lawyer by training, Francie joined AIS in 2000.

Lauren Flynn Kelly (
Managing Editor, Medicare Advantage News

Lauren has been covering health business issues, including drug benefits and specialty pharmacy, for more than a decade. She served as editor of Drug Benefit News from 2011 to 2016, and now manages Medicare Advantage News.

James Gutman (
Managing Editor

Jim has more than 35 years of experience in business journalism, and has been instrumental in developing and launching several publications for AIS. He managed Medicare Advantage News from 2010 to 2016 and still manages Medicare-focused webinars for AIS. Jim joined AIS in 2001 after a 10-year career as president and publisher of Business Information Services, Inc., which published six managed care newsletters along with ancillary products. His background also includes managing corporate publications for Johnson & Johnson.

Angela Maas (
Managing Editor, Specialty Pharmacy News, Drug Benefit News and AIS E-Media

Angela has an extensive background of editing, reporting and writing for trade and consumer publications. Before joining AIS in 2005, she wrote and edited articles on health care and other issues impacting employee benefits directors. In addition to managing and writing for AIS's pharma publications, Angela also is the managing editor of AIS’s Web and email news content.

Managing Editor, AIS Health Data Division

Erin compiles AIS’s annual renewable Factbooks and other special reports, and supervises the research team on the annual AIS’s Directory of Health Plans survey. Erin also supervises data collection, reporting and other content development for AIS’s online databases, including AIS’s Rx Benefit Data and Medicare-Medicaid Dual Eligibles Database. Erin joined AIS in 2006.

Nina Youngstrom (
Managing Editor, Report on Medicare Compliance

Nina has been writing AIS's Medicare compliance newsletter since 1992 and has a reputation for being one of the most knowledgeable journalists and incisive writers in the field. With excellent contacts at the IG's office and at CMS, and strong relationships among industry experts and compliance officers, every week Nina's Report on Medicare Compliance has inside news you won't read anywhere else.

Theresa Defino (
Editor, Report on Patient Privacy and Report on Research Compliance

Theresa is well-versed in the ethical and compliance issues facing researchers and institutions, having worked for an academic medical center affiliated with a major midwestern university and having written hundreds of articles based on research studies. A veteran health care journalist and writer, Theresa has been based in Washington, D.C., since 1989.

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